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Managed Services

Keep your sites running.
Keep your team working.

Managed IT, security and connectivity backed by our operations and service desk. We monitor your systems around the clock and help resolve problems when they arise.

Talk about managed support See what we cover
Illustration of an IT technician monitoring network systems beside a server rack
Network monitoring and ongoing support
Proactive by default

Own operations & service desk

Your team needs working systems and someone to call when there is a problem.

We look after servers, networks, devices and connectivity, with monitoring, maintenance and support agreed around your business.

Our service desk works with the engineers who build and maintain your infrastructure, so you spend less time explaining the same problem.

See managed services on the services page

What we cover.

Managed services

Security Services

Proactive protection across endpoints, networks and estates, with monitoring, patching and rapid response to keep threats out.

Infrastructure Services

Management of servers, storage and core systems, kept patched, backed up and performing.

Support Services

A responsive service desk for users and sites, with clear SLAs and real people who know your estate.

Connectivity & Internet Services

Managed broadband, leased lines and SD-WAN connectivity, procured, installed and monitored as one service.

Network Infrastructure

Design, monitoring and management of switches, routers, firewalls and WiFi across single sites or whole estates.

Desktop Support

Day-to-day support for end-user devices and software, remote and on-site, so staff stay productive.

Live sports screens in a clubhouse
Keeping venues connected
Outdoor digital advertising screen
Supporting screens in public spaces

Why one partner

Built it, or just took it on, either way we own it.

Whether we installed your estate or inherited it, the same team monitors, secures and supports it. You ring one number, and the same team stays with it from project handover through to the estate still running two years later.

See what we install

How we work

24/7
Real-time monitoring from our own operations & service desk
1working day
We reply to an enquiry within one working day

Managed IT questions.

FAQ

What does 24/7 monitoring actually mean?
Our operations and service desk watches your estate in real time, catching issues before they reach your customers, with proactive monitoring, patching and rapid response around the clock.
Do you cover whole estates or single sites?
Both. We manage security, infrastructure, connectivity, networks and end-user devices across single sites or whole multi-site estates, with a responsive service desk and clear SLAs.
Can you manage our connectivity as well as our IT?
Yes. We procure, install and monitor managed broadband, leased lines and SD-WAN connectivity as one service alongside your network and support.
Can managed services pick up after a project or install?
Yes. Every project hands over cleanly into our managed team with documentation, so your estate is monitored from day one, and the people who built it are the people who keep it running.

Let's talk

Got a site?
Let's make it work.

A new opening, a screen upgrade or a rollout across your estate. Tell us what you need and when it needs to be ready.

Talk about your project A reply within one working day. No finished brief needed.
0330 043 9073enquiries@solnx.co.uk